Transforming boutique hotel guest experiences

into high-performance assets that increase ADR and guest satisfaction.

Low occupancy, poor reviews, or limited repeat bookings?

As a hotel consultant, I deliver high-impact insights to optimize services, spaces, and operations –
distinguishing your property in a competitive market to increase ADR and guest loyalty.

Why Work with Me

Strong Return on Investment

My insights prioritize revenue growth while maintaining lean operational costs. As a result, every refinement delivers trackable returns and improved flow-through.

Actionable Strategies

You receive a clear roadmap covering the guest journey, digital presence, and property design. By focusing on high-margin amenities, your property delivers a distinguished experience that guests value.

Personalized Approach

I conduct a deep-dive analysis of your property’s market positioning and operational flow, delivering tailored recommendations that increase ADR while aligning with ownership’s vision.

Wellness-Driven Enhancements

I optimize boutique hotel guest experiences by transforming standard stays into restorative, high-performance environments that capture wellness demand and drive repeat business.

Strategic Solutions

Specialized Overnight Guest Experience Audits

From website to overnight stay, I experience a boutique property as a guest and provide clear, actionable recommendations to enhance satisfaction, reviews, and profitability.

Industry Workshops & Keynotes

I deliver engaging talks, sharing practical, research-backed strategies to elevate the guest experience and drive measurable business results.

Writing for Publications

I craft informative, research-backed content that resonates with readers. My writing delivers clarity, depth, and insight, helping strengthen the publication’s authority.

About Andrea Perchotte

Boutique Hotel Consultant | Speaker | Writer

With over 20 years of combined experience in hospitality and business, I specialize in restorative hospitality. My approach combines formal wellness training with a guest-centered perspective shaped by global travel and a thoughtful design lens. By integrating these elements, I help hoteliers build high-performing properties that deliver exceptional guest satisfaction and increased profitability.

My Hotel Experience & Background

Hotel Operations & Hospitality Experience

Multidisciplinary Experience:  Hands-on hotel experience across front office, guest services, F&B, retail, as well as cruiseline hotel operations, and flight attendant service
Accommodation Advisor:  Inspected 125+ hotels, motels, inns, and B&Bs for British Columbia’s tourism authority
Seminar Hotel Liaison:  Coordinated logistics with 15 hotel brands for dozens of professional development seminars across multiple cities
Global Perspective: Stayed in 200+ hotels, motels, inns, ryokans, and B&Bs, and toured many more across six continents

Business, Design, & Brand Strategy

Business Operations: Co-founded a travel retail store in one of Canada's largest shopping centres managing customer relations, procurement, marketing, design, HR, and e-commerce
Commercial Interior Design: Diploma in interior design with experience styling commercial spaces
Brand & Product Development: Co-founded a travel accessories brand, contributing to product design, branding, and packaging text
Strategic Brand Growth: Collaborated on a brand refresh, website copy, and marketing strategy for a legacy travel brand

Wellness, Communication & Cultural Background

Wellness Expertise: Registered Holistic Nutritionist with specialized training in sleep and health coaching
Wellness Market Insight: Visited dozens of spas and experienced diverse wellness modalities across a wide range of settings
Professional Communications: Contributed to various publications on accommodation, travel, and wellness, developed travel and employee resources, and authored a pocket guide
Cross-Cultural Expertise: Degrees in Japanese Studies and Education, lived in Japan and Guatemala